MEMBER NEWS: YPeople's Janet Haugh: Amidst the challenges there is much cause for hope

Janet Haugh, CEO of YPeople spoke with Scottish Housing News to give an update on how they are continuing their services during the pandemic.

The world is currently facing a pandemic, the scale of which has not been seen in our lifetime. COVID-19 is causing us to adapt and rapidly change not only our services, but our lives and the lives of our families and communities.

During the last week - which may have felt much longer - our services have changed significantly, and I would like to say a heartfelt thank you to our team, who have adapted so quickly and compassionately to this new world in which we find ourselves.

At Ypeople, we are working around the clock to ensure that our life-changing services are continuing for the people we support. This has meant changes to the way we do things, from using telephone and digital solutions to reach people in our outreach, counselling and mentoring services, to changing the way our accommodation services are organised to enable us to respond to people become ill, and to protect the healthy, including our staff. We trialled this new approach last Wednesday, and it will now become our 'new normal', for the foreseeable future

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